- Protection of the Public Policy
- Child Protection
- Complaints Policy
- Corporate Social Responsibility Policy
- Drugs and Alcohol Policy
- Environmental Policy
- Equal Opportunities Policy
- Health & Safety statement of intent
- Lone working policy
- Media Handling Policy
- Quality Policy
- Recruitment and Selection Policy
- Sexual Harassment Policy
- Smoking Policy
- Training and development policy
- Violence at Work
- Waste and Recycling Policy
- Accident/Incident Investigation Policy
- Insurance policy
The purpose of the Quality Management System is to ensure that the products and services provided to our customers consistently meet or exceed their expectations. The company operates a system that regularly evaluates its processes and customer needs, and has set quantifiable goals with plans in place to ensure that they are an improved year on year in accordance with BS EN ISO 9001 – Quality Management System requirements for security guards, staff screening and key holding services.
It is the policy of 2015 Security Services Ltd to maintain, on a continual basis, an effectively managed Quality Assurance Programme, which will assure customers that the products supplied conform to the laid down procedures or disciplines of the company, which will ensure that we meet the customers’ needs and expectations.
The Management of 2015 Security Services Ltd is firmly committed to the procedures included in this Quality Manual, and the total participation fall personnel is mandatory.
The QA is entrusted with the authority and responsibility for the control of the Quality Management System.
The QA cannot be over-ruled on matters of quality and in the event of differences of opinion on quality matters, the Managing Director has the responsibility to refer such items to the Managing Director for resolution.
This policy of Quality Assurance is in place to ensure that the overall organisational goals of the company are met. The goals of this company are to ensure that the best possible product is supplied to our valued customers and that we are able to meet their needs and requirements as effectively and efficiently as possible.
Our organisational goals are to ensure that the changes required within our documented management system to meet the requirements of BS EN ISO 9001, written to all Standards, Codes of Practice and Schedules as listed within AS11 Standards Adherence Document, which are performed in a managed methodical way to ensure that the system is fully understood and implemented throughout the company.
2015 Security Services Ltd will make this Policy available to all stakeholders, shareholders, staff and the general public on request.